Every New Carrier gets audited in its first year. Here are tips on how to prepare and pass!

For new carriers, the Federal Motor Carrier Safety Administration (FMCSA) New Entrant Safety Audit is required within the first twelve months of operations. Failure could put you out of business. Fortunately, if you keep good records and follow the regulations, you are already on your way to passing it.
There are three main areas of documentation reviewed: Driver, Vehicle, and Carrier Program.
One important thing to remember is that you have to keep records on yourself just like you would for any driver you would hire for your business. So, for example, this means pulling the MVR on yourself and keeping a record of it on file. Each driver should also have a Driver's Qualification (DQ) file.
The key to passing the New Entrant Safety Audit is preparation. We do not recommend waiting until you get a notice for an audit to take action to pass the audit. The audit should confirm you already have proper procedures and the associated documentation in place. So, to prepare for an audit now, you need to focus on your procedures and paperwork, not the audit.
The documents may be electronic or on paper. The key is for the documentation to be available and organized.
While the audit itself comes at the direction of the FMCSA, most of the time the auditor is from your state, with the state DOT. Whether it is a state or federal auditor, the audit criteria are the same. Often the audit will be onsite, but more and more audits are being conducted remotely. It is possible you will only need to submit documentation and then answer any questions from the auditor without meeting the auditor.
Communication with the auditor is important. If there are issues with the timing on submitting documents or meeting in person, let the auditor know right away. Most auditors will work with you if you work with them. They know you travel for a living.
There are a variety of ways to fail the audit. The main ways are to not submit the required documentation and the second is to ignore the regulations (operate as though the regulations are optional).
Here are 4 more simple ways to make sure you don't pass.
If the cause of failure is considered egregious (really, really bad) you may have your operating authority revoked immediately and you are essentially out of business. Unless the inspector made a mistake and you decide to fight it, another career may be the best option.
In many cases, however, even when a carrier does not initially pass the inspection, there is a route to recovery. Normally, prior to the operating authority being revoked, a carrier will be provided an opportunity to submit a corrective action plan (CAP) to address the issues uncovered in the audit. The CAP must be submitted within the specified time period (usually within 15 days) or the authority will be revoked. But if the CAP is submitted on time and accepted the carrier can continue to operate without a revocation of authority. (Of course, you can expect the auditor to check to see if the CAP is implemented).
Congratulations. Once you successfully complete the New Entrant Safety Audit you will still be on a probationary status until you have had your authority for 18 months. Then (assuming no other problems) you will be granted your permanent authority.
Of course, you will still always be subject to regular FMCSA audits at any time after your initial 18 months. Your operational authority is always subject to review by the FMCSA.
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